Privacy Policy

Last updated: April 22, 2026

Lift Detroit LLC, doing business as Lift Detroit Junk ("we," "us," or "our"), operates the website liftdetroitjunk.com and provides junk removal services in Oakland and Macomb Counties, Michigan. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, use our online estimator, book a service, or communicate with us.

Information We Collect

We collect information you provide directly to us, including:

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, and pages visited. This information is used solely to improve our website's functionality and user experience.

How We Use Your Information

We use the information we collect to:

AI Estimator Tool

Our website features an AI-powered photo estimator that analyzes images you upload to provide junk removal cost estimates. Photos submitted through this tool are sent to a third-party AI service (Anthropic) for analysis and are not stored permanently on our servers. The AI does not have access to your personal identity or contact information during the estimation process. Photos are used solely for the purpose of generating your estimate and are not shared with any other parties.

SMS / Text Messaging Policy

By providing your phone number when requesting a quote, booking a service, or otherwise communicating with Lift Detroit Junk, you consent to receive service-related text messages from us. These messages may include:

  • Appointment confirmations and reminders
  • Crew arrival and estimated time of arrival (ETA) notifications
  • Follow-up messages regarding completed services
  • Responses to your inquiries

Message frequency varies based on your service interactions. We do not send marketing or promotional text messages unless you explicitly opt in to receive them.

To opt out of text messages at any time, reply STOP to any message you receive from us. You will receive a confirmation that you have been unsubscribed. After opting out, you will no longer receive text messages from us unless you re-initiate contact.

Message and data rates may apply depending on your mobile carrier and plan. Lift Detroit Junk is not responsible for any charges incurred from receiving text messages.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL encryption to secure data transmitted between your browser and our servers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website uses essential cookies to maintain basic functionality, such as remembering your estimator session. We do not use third-party advertising cookies or tracking pixels. If we use analytics tools in the future, this policy will be updated to reflect those changes.

Your Rights

You have the right to:

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

Lift Detroit LLC (DBA Lift Detroit Junk)
Phone: (877) 550-LIFT
Email: hello@liftdetroitjunk.com
Website: liftdetroitjunk.com